Skip to main content
Organization logo

Frequently Asked Questions

Get clear answers on buying, selling, trading in, financing, and warranties. Can't find what you need?
Contact us and we'll help.

Buying

Browse our inventory, pick a car and complete your purchase through our secure checkout. You can apply for financing, choose delivery or pickup, and upload your documents from your account.

A $225 doc fee, plus tax, title and license (TT&L), which depend on where you register the car.

No. All sales are final, with no returns or exchanges.

Vehicles are sold without a dealer warranty. Any remaining factory warranty stays with the car. Every car is 48-point inspected before it's listed, and protection plans, such as a vehicle service contract or GAP, are available when you buy.

Yes. Delivery is free within 100 miles of our showroom; farther away, it's priced by location. You can also pick the car up, or book a test drive, at our showroom.

Yes, a free CARFAX report on every car.

Selling

Enter your VIN or plate and answer a few questions. Real cash offer in about 2 minutes. Finish online: upload your documents, verify your identity and sign. You're paid by wire or certified check when you sign, and we offer free pickup 24–48 hrs after you're paid. Some cars we ask to see in person before paying.

We use live market data and your answers about the car's condition, features and history. You'll see how we priced it right next to your offer. Your offer is based on your answers. If the details don't match, we may update or cancel the offer before you sign.

Yes. There's no obligation: nothing is final until you sign, and declining costs you nothing.

Paid by wire or certified check when you sign. Wires sent before 4 PM CT on a business day go out the same day.

We review your documents within 4 business hours.

Upload photos of your title first. Once you sign, we overnight you an envelope with a power of attorney and a statement of fact: sign those and mail them back with your title, unsigned, in the prepaid envelope. We sign the title under the power of attorney.

We pay off your loan. Your lender holds the title and sends it to us, so you mail back only the power of attorney and the statement of fact.

You pay us the difference first, and then we pay off your loan. We can't finance that difference.

Free pickup 24–48 hrs after you're paid. We buy cars in all 50 states.

We buy clean-title cars that run and drive. We don't buy salvage or rebuilt titles, cars with major mechanical problems, cars that don't run, or lower-value cars.

Financing

Yes, it's a full credit application. Submitting it lets our lenders check your credit, which may affect your credit score. Estimating your payment doesn't check your credit.

Estimate your payment online first; the estimate doesn't check your credit. When you apply, we send your application to the lenders we work with, and the lender that approves it sets your rate and terms.

Yes. If your trade-in is worth more than you owe on it, that equity goes toward your purchase, just like a cash down payment.

Account

Select My Account and enter your email or phone number, and we send you a one-time code. You can also sign in with a password, or continue with Google or Apple.

In your account dashboard. It lists each car you're selling, trading in or buying, with the documents we still need, the signing step, and the payout and pickup status.

Call (972) 945-5005 or email support@maverickmotors.us. We're open Mon–Sat 9 AM–7 PM, Sunday closed.

Maverick Motors customer service

Contact Us

Have more questions? Visit our Contact page or reach out directly.