Privacy Policy
Maverick Motors US LLC ("Maverick Motors", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit maverickmotors.us and maverickmotorsdfw.com, use our services, or interact with our platform.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
- Full name, email address, phone number
- Home address, date of birth, driver's license details
- Social Security Number (for financing applications)
- Employment and income information
Vehicle Information
- Vehicle Identification Number (VIN)
- Make, model, mileage, condition, ownership status
- Photos and inspection uploads
Financial Information
- Credit history (soft/hard inquiry with consent)
- Bank or lender details (if applicable)
- Pre-qualification data via third-party integrations like RouteOne and DealerCenter
Usage Data
- Pages visited, buttons clicked, session durations
- IP address, browser type, device info
- AI assistant interaction logs (non-sensitive data)
Uploaded Documents
- Insurance cards, pay stubs, utility bills, titles, registration, or lienholder docs (as required during transactions)
2. How We Use Your Information
We use your data to:
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Finance & lending partners (e.g. RouteOne, DealerCenter) for credit processing
- Third-party services for identity/document verification, payment processing, or logistics
- Government agencies or title offices for registration and legal compliance
- Our employees or affiliates under strict confidentiality agreements
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All SMS consent and opt-in data will remain confidential and will not be sold or shared with any third party.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and analytics tools to:
- Understand how visitors use our site
- Save your preferences and personalize your experience
- Retarget relevant offers across platforms
You can control cookies through your browser settings.
5. Data Security
We implement industry-standard safeguards:
- Encrypted data transmission (HTTPS/SSL)
- Secure storage and access controls
- Limited access to sensitive information
While no system is 100% secure, we work diligently to protect your information.
SMS / Text Message Policy
Last updated: May 20, 2026
Program Description
Maverick Motors US LLC ("we," "our," or "us") operates a transactional SMS/text message service to deliver appointment reminders, vehicle offer updates, order and service notifications, document requests, and customer support. By opting in through the consent checkbox on our website, you agree to the terms below.
- Content: Transactional text messages including appointment reminders, vehicle offer updates, order and service notifications, document requests, and customer support replies. We do not send marketing or promotional content under this program.
- Opt‑In: SMS consent is collected only through a dedicated, standalone opt-in. You subscribe on our SMS sign-up page (maverickmotors.us/sms-signup) by entering your mobile number and checking the SMS consent box, which is unchecked by default. Existing logged-in customers may also enable or disable SMS from the notification-preferences toggle on their account-settings page. SMS consent is not collected during checkout, vehicle-offer requests, financing, or account registration, and is never a condition of any purchase, financing application, or service. You can use every Maverick Motors service without opting in to SMS.
- Frequency: Recurring messages, up to 8 messages per month. Frequency varies based on your activity.
- Carrier Rates: Message & data rates may apply. Contact your mobile carrier for details.
- STOP: Reply STOP to any message to unsubscribe immediately. You will receive a one-time confirmation that you have been unsubscribed.
- HELP: Reply HELP at any time for assistance, or email support@maverickmotors.us.
- Collected Data: Mobile phone number, name, opt-in timestamp, message content and delivery history, and notification preferences.
- Use of Data: To deliver the transactional messages you've requested, maintain audit records of consent, and operate and improve the messaging service.
- Service Providers: We use trusted service providers (such as Twilio as our SMS gateway and our internal CRM) strictly to operate the program. These providers are contractually prohibited from using your information for their own marketing.
- No Sale or Marketing Sharing: Mobile information and SMS opt-in/consent data will NOT be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. We do not sell your mobile data.
- Authorized User: By opting in, you confirm that you are the authorized user of the mobile number provided and are at least 18 years old.
Additional Terms
Your use of the SMS service is also governed by our Terms & Conditions. For questions about this SMS policy, contact us at privacy@maverickmotors.us.
6. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Request data portability or restriction of use
- Withdraw consent for data processing (where applicable)
To make a request, email us at privacy@maverickmotors.us.
7. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect or process data from minors.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices. Updates will be posted at /privacy-policy with a new effective date.
Contact Us
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